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For confidential assistance, call the Problem Gamblers HelpLine: 1-800-522-4700

Staff and Volunteers

Carol O’Hare
Executive Director

Carol O’Hare has been advocating for problem gamblers since her own recovery journey began in January 1991. As Executive Director of the Council since 1996, Carol has successfully implemented programs and services to support the Council’s mission to generate awareness, promote education, and advocate for quality treatment of problem gambling.

Her involvement in public/private collaborative efforts,  has led to the development of industry responsible gaming initiatives at the state and national level, along with groundbreaking public policy to reduce the impact of problem gambling in Nevada.  Since its creation in 2005, Ms. O’Hare has served by appointment on the Governor’s Advisory Committee on Problem Gambling, providing expertise and leadership in the development of  Nevada’s Problem Gambling Treatment and Prevention Strategic Plans.

As a person in recovery, Carol brings a unique insight and personal perspective to her work. She has authored and co-authored numerous articles and resource publications, and is recognized as an expert advisor, accomplished public speaker, dedicated advocate and respected leader in the problem gambling field.

In 2014, the National Council on Problem Gambling presented Carol with the prestigious  “Monsignor Joseph Dunne Lifetime Achievement Award for Advocacy“, recognizing her for more than 20 years of exceptional service on behalf of problem gamblers and their families.

“A passionate plea can get people’s attention, but it takes a voice of reason to effect real change.”
- Carol O’Hare

Amber Cape
Programs & Operations Manager

Amber Cape has over 12 years operations experience and has been employed with the Nevada Council on Problem Gambling since 2008. In her role as Programs & Operations   Manager, Amber manages the day to day operations  of the Council, insuring effective implementation of the Council’s programs and services.   Amber is bilingual in Spanish,  has completed ASIST training in suicide intervention skills, and is currently pursuing a degree in business.

As a person in long term recovery, Amber is an active volunteer in the 12-step community, where she served three consecutive terms as Secretary of the Board of Directors for a 12 step recovery club. Amber believes the events in our life shape us, but it’s the choices we make, that define us.

“Being able to help someone make a choice to seek help or simply make a choice to learn about Problem Gambling is my motivation for walking through the door each day.”
- Amber Nettles

Ted Hartwell
Community Engagement Liaison

Ted Hartwell is a recovering compulsive gambler committed to spreading awareness of problem gambling to the people of Nevada. In his professional role with the Council, Ted provides community engagement and project development services to support successful implementation of problem gambling awareness and prevention programs throughout Nevada.

As a member of the PRESS ON Leadership Team, Ted works with Council staff and community advocates to ‘Promote Recovery by Expanding Service, Support and Outreach in Nevada’ (PRESS ON).  Ted also assists in the development and implementation of grant-funded community partner projects and annual Problem Gambling Awareness Month activities in Nevada.

In 2013, Ted was appointed by Governor Brian Sandoval to serve on the Nevada State Advisory Committee on Problem Gambling, where he currently serves as Vice Chair. In 2014 he received the prestigious Shannon L. Bybee Award for Advocacy, presented by the Nevada Council on Problem Gambling for his many volunteer efforts with the Council, the Problem Gambling Center and Lanie’s Hope.

Jahlona Sanders
Programs Specialist

Jahlona Sanders is a native Las Vegan who has worked in the Non Profit sector, Collegiate services, home health services, and residential/vocational training programs for at risk youth.  As the Council’s Programs Specialist, Jahlona works with management to implement problem gambling prevention and education programs, outreach activities, and public awareness initiatives in support of the Council’s mission and vision.  Jahlona believes our community continues to inspire all individuals and strives to make a difference with each new day.

"We delight in the beauty of the butterfly, but rarely admit the changes it has gone through to achieve that beauty." – Maya Angelou

Nann Meador
Administrative Assistant

Aaron Thompson
Operations Coordinator